New England Arbors

1. Arbor Specialists

Because we've built our life around arbors, if you need more information about a product, some guidance with assembly, or a replacement part after your purchase, our arbor specialists are eager to help. You can count on them for personalized attention both before and after your purchase.

1. Fast Delivery

We ship from inventory, usually within 24 hours.

1. 30-Day, Hassle-Free, Money-Back Guarantee

Our 30-Day, Unconditional Money-Back Guarantee means that if for any reason (or no reason) you’re not absolutely delighted with your purchase from us, you may return the product in its original condition and receive a prompt and courteous refund (less shipping charges), no questions asked. Orders cancelled while shipment is in transit will be subject to shipping charges.

1. 20-Year Product Guarantee

Our products come with a 20-year warranty that covers any defects in materials and workmanship.

1. Full Replacement

Without hesitation, we will replace any broken or damaged parts due to shipping at no charge.

1. Our Service

Your phone call will be answered by a person who is eager to help between the hours of 9:00am and 5:00pm EST. In the unlikely event you need to leave a message, we will call you back within two business hours.

1. If You’re Not Happy, We’re Not Happy

We believe that people deserve a guarantee that our products will perform as promised. We also feel that whenever possible, we should go above and beyond our warranty to ensure complete customer satisfaction. If you’re not happy, we’re not happy, and we will do whatever it takes to ensure your satisfaction.